Thai AirAsia's key thrust in 2018 was "building sustainable growth" because while we have overcome a range of challenges to maintain our leading status in the low-fare carrier segment and international acceptance, we cannot rest on our laurels, as there is no knowing what challenges lie ahead, be they volatility in the aviation industry or economic tumults. Resilience to all problems will allow us to maintain confidence among our staff, customers, investors and all stakeholders.
What we have always prioritised and sought to infuse into our operations has been that we are a low-fare airline with worldclass standards. It has given us great pride that AirAsia was named the World's Best Low-Cost Airline by Skytrax for the 10th year running and to receive other accolades such as the outstanding Investor Relations by a Listed Company from SET Awards 2018 and the Marketing Excellence Award from the Thailand Management Association (TMA). Such recognitions keep us developing in every dimension.
Service is another integral reason why our brand remains so well trusted. Thai AirAsia has been ranked 8th in the world for on-time service, the highest rank among Thai low-fare carriers. The face that we have maintained such careful safety standards was no overnight achievement but rather the result of a longstanding culture admirably kept by all our executives and staff.
The year 2018 was another satisfactory year for Thai AirAsia inspite of the external matters that impacted our industry. We stood strong, earned good returns and created a range of business opportunities for ourselves. These achievements are affirmations that Thai AirAsia remains on the right path, to which I thank all of our executuves and personnel for their hard work and successes.
Mr. Vichate Tantiwanich
Chairman of the Board